Rebilling a PrescribeIT® Prescription

When rebilling a PrescribeIT® prescription, a Cancel Notification Reason must be sent to the prescriber.

To rebill a PrescribeIT® prescription:

1. Search for and select the patient.

2. Select the Profile tab.

3. Highlight the prescription you want to rebill.

4. Select Rx > Correct > Rebill. A prompt appears to confirm that you want to rebill the prescription.

5. Select Yes. A PrescribeIT® Cancel Notification Reason window appears.

   

6. Select the reason the prescription is being cancelled.

   Note: If Other is selected, a freeform textbox appears to enter in a reason.

7. Select OK. The PrescribeIT® prescription is refused from the third party, if applicable, and opens in Rx Detail to be reprocessed.

   If the prescription was part of a split, a notification bubble appears at the bottom of Rx Detail to inform you that there are other prescriptions part of the split. This serves as a reminder to correct the related prescriptions as well.

   

A Cancel Dispense Nofication and a Dispense Notification are sent to the prescriber. These display in the PrescribeIT® > Sent tab.